We are committed to protecting your personal data and ensuring transparency regarding the way it is collected and used.
This Privacy Policy explains what data we collect, for what purpose, how it is processed, and what rights you have under applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP).
By using this website or submitting a contact form, you agree to this Privacy Policy.
Through our contact form, we collect the following personal data:
- First name and last name
- Email address
- Phone number
- Message content
We do not collect any sensitive personal data, nor do we use automated decision-making or profiling.
We process your personal data exclusively for the following purposes:
- To respond to your message or inquiry
-To contact you regarding your request
-To provide customer service and follow-up if needed
Your data will not be used for marketing purposes unless you explicitly consent to it.
Under the Swiss FADP, we process your data based on:
- Your consent when you submit the contact form
- Our legitimate interest in being able to respond to inquiries and ensure the proper functioning of our services
We do not sell or rent your personal data. Your data may be shared only with:
- Technical service providers (e.g., hosting provider, email service provider), strictly as needed to operate the website
- Authorities if legally required (e.g., in case of legal obligations).
All third-party providers are required to comply with applicable data protection laws.
We store your data securely and take appropriate technical and organizational measures to prevent: Unauthorized access, Data loss, Misuse, Alteration. Your data is retained only for the time necessary to respond to your request or comply with legal obligations.
Under the Swiss FADP, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw your consent at any time
- Request information about how your data is processed
To exercise your rights, please contact us using the details below.
For any questions regarding this Privacy Policy or your personal data, please contact:
Email: contact@surge-id.com
Address: Rue du Marché 28 CH-1204 Genève
Phone: [Your phone number]
